LiveKit personas — prompts, tools, and embeddable browser sessions.
Collection Agent
cobrador
Handles payment collection calls. Firm but cordial tone. Negotiates payment plans and logs commitments.
Demo Assistant
demo
Fast demo agent for testing. Answers simple questions and demonstrates voice agent capabilities.
Receptionist
recepcionista
Default greeter. Answers incoming calls, identifies the caller, and routes to the appropriate department or agent.
Sales Agent
vendedor
Outbound sales calls. Qualifies leads, pitches products, handles objections, and schedules demos.
Support Agent
soporte
Handles customer support calls. Troubleshoots issues, answers FAQs, creates tickets, and escalates when needed.